Refund policy

Store Policies

Welcome to FMC Floral Chicago. Please review the following store policies regarding shipping, pickup, refunds, and customer rights.

 


Refund Policy

All sales are final.

Due to the nature of floral supplies, we do not accept returns or exchanges unless the product arrives damaged.


If your item arrives damaged:

 

  • Email us within 48 hours

  • Include photos and order number

    We will review and resolve the issue.