Shipping policy

Store Policies

Welcome to FMC Floral Chicago. Please review the following store policies regarding shipping, pickup, refunds, and customer rights.

 


 

 

Shipping Policy

 


Processing Time:

Orders are usually processed within 1–2 business days.

Small items like Korean paper, ribbon, and tools may ship same day.


Shipping Rates:

 

  • Standard Shipping (3–4 business days): $6.99

  • Priority Shipping (2–3 business days): $9.99

  • Free Shipping on orders over $99

 


Order Tracking:

A tracking number will be emailed once your order ships.


Damaged or Missing Packages:

Contact us within 48 hours with photos if your order arrives damaged or incomplete.

FMC is not responsible for carrier delays.